Applications engineers work with customers to create equipment solutions that meet their specific requirements. We provide consultation in advance of investment projects and planning for your future needs. If our machines don’t meet your needs, we will tackle challenges others have turned away with resources that can help design and develop a tailored machine specific to your operation.
With a deep understanding of fabricator needs, we are committed to defining, sourcing, building and delivering the right machine for your needs – and installing it on your floor. We will spec the machine to your needs and manufacture it for your delivery.
Service & Parts
We are dedicated to training and service over the lifetime of your machine. Upon delivery, Boschert USA’s team will work with your staff to assemble and commission your machine in your shop. We will provide orientation, instruction and training for operation and service.
Our applications team will work with you to plan your projects and prototype your procedures for efficiency and precise outcomes before the order is finalized. We will also work with you to plan and design customized tools to fit your production needs. Once your tailored machine is produced, we will also work with you to install, make the machine operational in your facility and familiarize your team with its functions.
And over time, we are responsive and resourceful in sourcing parts and accessories to adapt, retrofit or modernize your machine for new applications.
All of this comes with a smile. We are absolutely professional, striving to be responsive and supportive in meeting our customers’ expectations. We expect our team to help our customers through the entire machine activation process – not just in the first few weeks, but over the lifetime of the machine. And we always try to do it in a friendly, respectful and approachable way. Our machines work hard over the long haul, and we want our relationships to be just as successful over that same time period.